Welcome to MK Store, the online destination for solar panels, inverters, batteries, electrical cables, solar mounting structures, accessories, hardware tools and selected home electrical products in Pakistan.
These Terms and Conditions govern your access to and use of mkstore.pk, including browsing product listings, submitting enquiries and placing orders.
By using this website or placing an order, you acknowledge that you have read these terms and agree to comply with the provisions applicable to your use and purchase. If you do not agree with these terms, please discontinue use of the website.
These terms are subject to applicable laws and do not exclude any rights that cannot legally be excluded.
1. About MK Store
MK Store is the digital commerce platform powered by MK Cables & Solar.
The store brings together electrical and solar products, including factory-direct MK cables and products from selected solar and electrical brands.
The website is intended to help residential customers, solar installers, electricians, contractors, dealers and businesses discover products, review specifications and submit purchase enquiries.
2. Eligibility and Website Use
By using this website, you agree to provide accurate information when placing orders, submitting forms or communicating with the store.
You must not:
- Use the website for unlawful, fraudulent or misleading purposes.
- Submit false contact, billing or delivery information.
- Attempt to gain unauthorised access to the website, its systems or another customer’s information.
- Interfere with website security, performance or normal operation.
- Upload malicious code or use automated methods in a way that disrupts the service.
- Copy or misuse website content in violation of applicable intellectual property rights.
MK Store may take reasonable steps to protect the website, customers and business operations against misuse, subject to applicable law.
3. Product Information and Descriptions
MK Store aims to provide accurate product names, descriptions, images, specifications and other relevant information.
Product details may include:
- Brand and model.
- Rated power or capacity.
- Electrical specifications.
- Product dimensions and weight.
- Technology and intended application.
- Compatibility information.
- Warranty details.
- Stock status and price.
Specifications and packaging may differ between models, production batches or manufacturer revisions.
Customers should review the exact product listing and manufacturer documentation before purchasing. If a specification or compatibility detail is unclear, contact info@mkstore.pk before placing the order.
Product images are provided to help identify the product. Minor visual differences in packaging, presentation or manufacturer branding may occur where the actual product remains consistent with the confirmed order and applicable requirements.
Material discrepancies must be addressed according to the relevant purchase terms and applicable law.
4. Product Authenticity and Manufacturer Information
MK Store aims to provide products accurately identified by their brands and models.
Brand names, logos and trademarks remain the property of their respective owners. Their appearance on the website identifies the relevant products and does not, by itself, establish a particular authorisation, partnership or manufacturer endorsement.
Any claim of authorised dealership, certification or manufacturer approval should be supported by the relevant documentation.
Where a product is represented as carrying a manufacturer warranty, the applicable warranty terms and conditions govern the coverage, subject to mandatory legal rights.
5. Prices and Currency
Product prices are displayed on the relevant product pages or communicated through quotations.
Unless expressly stated otherwise, prices displayed for Pakistani customers are intended to be in Pakistani rupees.
Prices may change because of market conditions, supplier pricing, currency movements, taxes, availability or other commercial factors.
The applicable price, taxes, shipping charges and other costs should be confirmed at checkout or in the written quotation before an order is finalised.
Where a pricing error or discrepancy is identified, MK Store will communicate the issue and handle the order according to the applicable purchase terms and law.
6. Product Availability
Product availability may change because of stock levels, supplier schedules, import arrangements or demand.
A product appearing on the website does not guarantee that it will remain available until checkout or dispatch.
If an ordered product becomes unavailable, MK Store may contact the customer to discuss an appropriate resolution, which may include an updated delivery arrangement, an agreed alternative or cancellation and refund where applicable.
An alternative product should not be treated as accepted unless the customer has agreed to it, subject to applicable law.
7. Orders and Order Confirmation
Customers must review their selected products, quantities, specifications, delivery details and contact information before submitting an order.
MK Store may contact the customer to confirm details or clarify technical requirements where necessary.
An order confirmation or acknowledgement may indicate that an order has been received but does not necessarily establish that it has been dispatched.
Order acceptance, payment processing and fulfilment are subject to the checkout process and the specific terms communicated for the purchase.
MK Store reserves the right to review orders where there is a reasonable concern about incorrect information, product availability, suspected fraud, pricing errors or fulfilment limitations. Any cancellation or refusal of an order will be handled in accordance with applicable law and any payment obligations arising from the transaction.
8. Payment Terms
Payment methods available to customers are those displayed at checkout or expressly confirmed in the relevant quotation.
Depending on the available arrangements, payment may be made using an offered electronic payment method, bank transfer or cash on delivery where explicitly available.
The availability of cash on delivery is not guaranteed for every product, order value, destination or delivery arrangement.
Customers must follow the payment instructions provided through the official checkout or confirmed store communication.
Do not share payment card details, passwords, one-time verification codes or online banking credentials through ordinary email or unofficial communication channels.
9. Delivery and Shipping
MK Store aims to arrange delivery to eligible destinations across Pakistan, subject to product availability, shipping arrangements and the nature of the order.
Delivery charges, estimated delivery times and any special transport requirements will be communicated at checkout or in the relevant quotation.
Large, heavy, fragile or specialised products may require separate delivery arrangements.
Delivery estimates are not guarantees unless expressly stated as such in the applicable agreement. Delays may occur because of transport disruptions, weather, stock availability, access limitations or circumstances outside reasonable operational control.
Customers should provide a complete and accurate delivery address and contact number.
For additional information, please review the Shipping Policy published on mkstore.pk.
10. Inspection on Delivery
Customers should check delivered products for visible damage, incorrect items or missing components as soon as reasonably possible.
If an issue is identified, contact info@mkstore.pk with the order number and relevant information.
Do not install or operate products that appear damaged or unsafe.
Any applicable statutory rights remain unaffected by inspection or reporting procedures.
11. Returns, Replacements and Refunds
Return, replacement and refund requests are handled under the published Return and Replacement Policy, the applicable purchase terms and relevant law.
Customers should contact the store before returning a product so that the appropriate procedure can be confirmed.
Return eligibility may depend on the nature of the issue, product condition, installation or use, manufacturer requirements and applicable consumer protection obligations.
No provision in these terms removes any mandatory right to a remedy under applicable law.
12. Product Warranty
Warranty coverage varies by manufacturer, product model and purchase terms.
Customers should review the applicable warranty documentation for details of coverage, duration, exclusions and claim procedures.
Where warranty service requires manufacturer assessment, authorised service or technical documentation, the customer may be asked to provide the relevant information.
Incorrect installation, unsuitable electrical connections, unauthorised modification or operation outside the manufacturer’s specified limits may affect warranty coverage where the applicable terms and law permit.
Nothing in this section excludes a remedy that the customer is entitled to under applicable law.
13. Technical Compatibility and Electrical Safety
Solar and electrical products must be selected and installed according to their specifications and the requirements of the intended application.
Customers should verify compatibility before purchasing products that will operate together, particularly:
- Solar panels and inverters.
- Inverters and lithium batteries.
- Solar DC cables and connectors.
- Electrical protection devices and system ratings.
- Mounting structures and panel dimensions.
- Electrical tools and the applications for which they are rated.
Compatibility depends on the exact models, voltage and current ratings, system configuration, installation environment and manufacturer requirements.
General product descriptions, buying guides and customer support communications do not replace professional electrical design or a site assessment.
Installation and electrical work should be carried out by appropriately qualified personnel in accordance with applicable safety requirements.
14. Solar System Performance and Savings
Solar energy generation and system performance depend on factors including sunlight, temperature, shading, panel orientation, equipment efficiency, installation quality, maintenance and electricity consumption.
Any estimated system size, energy generation, payback period, savings or price range should be treated as an estimate unless expressly established by a specific agreement.
Actual results may differ from estimates.
Customers should obtain a suitable system assessment before making decisions based on expected energy generation or financial savings.
15. Quotations, Bulk Orders and Dealer Arrangements
MK Store may provide quotations for bulk orders, wholesale purchases, dealer enquiries and project-specific requirements.
A quotation may specify the product models, quantities, prices, taxes, delivery arrangements, payment terms and quotation validity.
The terms stated in an accepted quotation or separate written agreement may apply to the relevant purchase.
Dealer status, wholesale pricing, credit facilities, reserved stock or special commercial terms are not automatically granted by submitting an enquiry. Such arrangements require confirmation by MK Store.
For business enquiries, email info@mkstore.pk.
16. Intellectual Property Rights
Website content, including original text, graphics, page layouts, branding elements and other materials, may be protected by intellectual property laws.
You may access and use the website for lawful personal or business purchasing purposes.
You must not reproduce, distribute, modify or commercially exploit protected website content without appropriate permission, except where permitted by law.
Third-party trademarks, logos, product images and manufacturer materials remain subject to the rights of their respective owners.
17. Third-Party Services and Links
The website may use or link to third-party services, including payment processors, delivery providers, analytics tools, manufacturers and external websites.
These services may operate under their own terms and privacy policies.
MK Store is not responsible for independent third-party website content or policies to the extent permitted by applicable law. Customers should review the relevant terms before using external services or providing information directly to them.
18. Website Availability and Security
MK Store aims to maintain a functional and secure website but does not guarantee uninterrupted access or the absence of technical errors.
Maintenance, updates, connectivity problems or events affecting hosting and other infrastructure may temporarily affect availability.
Users must not attempt to compromise website security, interfere with normal operation or gain unauthorised access to data or systems.
19. Limitation of Liability
To the extent permitted by applicable law, MK Store is not responsible for losses arising solely from circumstances outside its reasonable control, inaccurate information supplied by a customer, or the customer’s use of a product contrary to its documented specifications.
Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law.
These terms do not remove applicable consumer rights, product remedies or other mandatory legal protections.
20. Indemnity
Where permitted by applicable law, users are responsible for losses or costs arising from their unlawful misuse of the website, infringement of third-party rights or material breach of these terms.
This provision does not impose liability where it would be prohibited by applicable law.
21. Privacy and Personal Information
Personal information submitted through the website may be used to process orders, arrange deliveries, respond to enquiries, provide customer support, maintain website security and meet legal obligations.
Information may be shared with relevant service providers when necessary for these purposes, subject to appropriate safeguards and applicable law.
For further information, review the Privacy Policy published on mkstore.pk.
22. Changes to These Terms
MK Store may update these Terms and Conditions when its services, website features, business practices or legal obligations change.
The current version will be published on this page. Any applicable legal requirements and specific contractual terms governing an existing order remain relevant.
Customers should review the terms when placing a new order.
23. Governing Law
These terms are subject to the applicable laws of Pakistan, including any mandatory consumer protection provisions relevant to the transaction.
Any dispute will be handled by the competent forum or authority under applicable law. Nothing in this section limits a consumer’s mandatory legal rights or jurisdictional protections.
24. Contact Information
For questions about these Terms and Conditions, product information, orders, delivery, returns or business enquiries, contact:
MK Store
Email: info@mkstore.pk
Website: https://mkstore.pk/
Please include your order number when contacting us about an existing purchase.
MK Store. Electrical. Solar. Hardware. Delivered.
